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    ACT! Premium for Web - 2009 (11.0) Minimum System Requirements

    ACT! by Sage Product Family: Minimum System Requirements

    ACT! by Sage Premium for Web 2009 (11.0)

    All minimum system requirements are based on a single-user environment (one computer accessing a local database). In a shared environment, ACT! by Sage is designed to work with up to 10 users; ACT! by Sage Premium Solutions are intended for more than 10 users. Recommended server system requirements are for environments of more than one user. Customer Registration and Activation are required to use ACT!. Your system must meet the minimum requirements to be eligible for Technical Support.

    ACT! by Sage Premium for Web 2009 (11.0) Minimum System Requirements

    Database Server Requirements: Microsoft SQL Server 2005 Express SP2

    Windows® XP SP2
    (32-bit only)

    Windows Server 2003 SP2
    (32-bit and 64-bit)

    Windows Vista
    (32-bit and 64-bit)

    Windows Server 200825
    (32-bit and 64-bit)

    - Home
    - Professional
    - Media Center 2004
    - Media Center 2005

    - Web Edition
    - Standard Edition
    - Enterprise Edition
    - Small Business Server

    - Home Basic
    - Home Premium
    - Business
    - Enterprise
    - Ultimate

    - Web Edition
    - Standard Edition
    - Enterprise Edition
    Database Server Requirements: Microsoft SQL Server 2005 Standard SP2 (32-bit)26

    Windows XP SP2
    (32-bit only)

    Windows Server 2003 SP2
    (32-bit and 64-bit)

    Windows Vista
    (32-bit and 64-bit)

    Windows Server 2008
    (32-bit and 64-bit)

    - Home
    - Professional
    - Media Center 2004
    - Media Center 2005

    - Standard Edition
    - Enterprise Edition
    - Small Business Server

    - Home Basic
    - Home Premium
    - Business
    - Enterprise
    - Ultimate

    - Web Edition
    - Standard Edition
    - Enterprise Edition
    Database Server Requirements: Microsoft SQL Server 2005 SP2 (64-bit)27

    Windows XP SP2

    Windows Server 2003 SP2
    (64-bit only)

    Windows Vista
    (64-bit only)

    Windows Server 2008
    (64-bit only)

    - Standard Edition
    - Enterprise Edition

    - Home Basic
    - Home Premium
    - Business
    - Enterprise
    - Ultimate

    - Web Edition
    - Standard Edition
    - Enterprise Edition

    		- Requires manual installation of SQL Server 2005 and Service Pack 2
    - Requires manual set up of the ACT! database instance
    Network Sync Service Requirements

    Windows XP SP228
    (32-bit only)

    Windows Server 2003 SP2
    (32-bit and 64-bit)

    Windows Vista29
    (32-bit and 64-bit)

    Windows Server 2008
    (32-bit and 64-bit)

    - Home
    - Professional
    - Media Center 2004
    - Media Center 2005

    - Web Edition
    - Standard Edition
    - Enterprise Edition
    - Small Business Server

    - Home Basic
    - Home Premium
    - Business
    - Enterprise
    - Ultimate


    - Web Edition
    - Standard Edition
    - Enterprise Edition
    Internet Sync Service Requirements

    Windows XP SP2
    (32-bit only)

    Windows Server 2003 SP2
    (32-bit and 64-bit)

    Windows Vista
    (32-bit and 64-bit)

    Windows Server 2008
    (32-bit and 64-bit)

    - Professional

    - Web Edition
    - Standard Edition
    - Enterprise Edition
    - Small Business Server

    - Business
    - Enterprise
    - Ultimate


    - Web Edition
    - Standard Edition
    - Enterprise Edition

    - IIS 5.1
    - ASP.NET

    - IIS 6.030
    - ASP.NET31

    - IIS 7.032
    - ASP.NET
    Web Server

    Windows XP SP2
    (32-bit only)

    Windows Server 2003 SP2
    (32-bit and 64-bit)

    Windows Vista
    (32-bit and 64-bit)

    Windows Server 2008
    (32-bit and 64-bit)

    - Professional

    - Web Edition
    - Standard Edition
    - Enterprise Edition
    - Small Business Server

    - Business
    - Enterprise
    - Ultimate

    - Web Edition
    - Standard Edition
    - Enterprise Edition

    - IIS 5.1
    - ASP.NET

    - IIS 6.033
    - ASP.NET34

    - IIS 7.035
    - ASP.NET
    - 1.8 GHz Pentium IV processor (or equivalent)
    - 1 GB system memory

    - 600 MHz Pentium III processor (or equivalent)
    - 512 MB system memory (1 GB recommended)

    - Network Interface Card
    - 1 GB available hard disk space
    - CD-ROM drive
    - SVGA (800x600) or higher resolution monitor
    - Internet Explorer 6.0 and 7.0
    Web Browser
    Internet Explorer 6.0
    Internet Explorer 7.036
    Macintosh® Safari™ 3.0

    Windows XP SP237

    - Home
    - Professional
    - Media Center 2004
    - Media Center 2005

    Server 2003 SP238

    - Web Edition
    - Standard Edition
    - Enterprise Edition
    - Small Business Server

    Windows Vista39

    - Home Basic
    - Home Premium
    - Business
    - Enterprise
    - Ultimate

    Server 200840

    - Web Edition
    - Standard Edition
    - Enterprise Edition

    Mac OS X

    - 10.4
    - 10.5

    Outlook Integration

    - Microsoft .NET Framework 2.0
    - Microsoft Outlook 2002, 2003 and 200741

    Scalability Recommendations42

    Users

    Servers

    Processor

    Memory

    ACT! Version

    SQL Server 2005

    1-10

    1

    1.8 GHz Pentium IV
    (or equivalent)

    1 GB

    - ACT! Premium for Web 2009 (11.0) (EX Edition)
    - ACT! Premium for Web 2009 (11.0) (ST Edition)

    Express Edition

    11-30

    1

    2.8 GHz Pentium IV

    1 GB

    - ACT! Premium for Web 2009 (11.0) (EX Edition)
    - ACT! Premium for Web 2009 (11.0) (ST Edition)

    Express Edition

    31-50

    1

    3.2 GHz Pentium IV

    2 GB

    - ACT! Premium for Web 2009 (11.0) (ST Edition)

    Standard Edition

    25. “Core Server Installation” of Server 2008 is not supported.
    26. 32-bit Microsoft SQL Server 2005 Standard Edition is included with the ST Editions of ACT! Premium 2009 (11.0) and ACT! Premium for Web 2009 (11.0)..
    27. 64-bit Microsoft SQL Server 2005 is available for purchase separately from Microsoft.
    28. Windows XP Professional limits the number of concurrent network connections to 10 (Home Edition limits concurrent connections to 5).
    29. Windows Vista limits the number of concurrent network connections to 10 (Home Basic and Home Premium Editions limit concurrent connections to 5).
    30. 64-bit Windows must have IIS configured for 32-bit emulation.
    31. 64-bit Server 2003 must have ASP.NET configured to 32-bit mode.
    32. 64-bit Windows must have IIS configured for 32-bit emulation.
    33. 64-bit Windows must have IIS configured for 32-bit emulation.
    34. 64-bit Server 2003 must have ASP.NET configured to 32-bit mode.
    35. 64-bit Windows must have IIS configured for 32-bit emulation.
    36. On 64-bit versions of Windows, Internet Explorer (32-bit) is recommended.
    37. 32-bit Windows XP is supported.
    38. 32-bit and 64-bit Windows Server 2003 versions are supported.
    39. 32-bit and 64-bit Windows Vista versions are supported.
    40. 32-bit and 64-bit Windows Server 2008 versions are supported.
    41. SP3 recommended for both Outlook 2002 and 2003.
    42. Recommendations are based on in-house performance and scalability tests wherein, using simulated user loads, product performance was within 20% or 2 seconds (whichever was longer) of single-user product performance. Databases used in the tests averaged 1000 contacts per user. Individual customer performance may vary based on actual database size, hardware variations, network traffic, and product usage.
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