Hogan Data is committed to providing you the most professional software and services and affiliated with Hogan Data .

Software
Hogan Data will honor the refund policy of the different software manufacturers we represent, provided the customer's reasons for return fall within the manufacturer's return/exchange guidelines.

Hogan Data Software
Hogan does NOT offer refunds. All sales are final. We offer free trial versions for our software. This way you can download and try before you buy. These trial versions allow you to test the software risk-free before you decide to make a purchase.

Act! Purchases & Subscriptions:

Act! does NOT offer refunds on Act! license purchases or subscriptions (ie., Act! Pro or Act! Premium, or Act! Growth Suite), unless otherwise stated in your applicable agreement with Act! or its affiliates or as mandated by statute, regulation, or law.

Hogan Data does NOT automatically renew Act! subscriptions unless explicitly requested to do so by the customer with negotiable payment provided in advance. All renewals are invoiced 30-days before renewal date. It is incumbent on our subscribers to pay their account prior to their renewal date to avoid cancellation of their account.

In the event of account cancellation, any loyalty or quantity discounts for these accounts would consequently be forfeit, and a new account would have to be established at the current subscription rates to restore service. This account restoration process may involve other disruptions, so we encourage everyone to use the advance notice we're provide to process subscription renewal payments on time.

For more information on Act!'s return policy, the makers of Act!, please click HERE.

Aspire Technologies, Inc - QuoteWerks Purchases & Subscriptions:

QuoteWerks does NOT offer refunds on license purchases or subscriptions, unless otherwise stated in your applicable agreement with Aspire or its affiliates or as mandated by statute, regulation, or law.

Hogan Data does NOT automatically renew QuoteWerks subscriptions unless explicitly requested to do so by the customer with negotiable payment provided in advance. All renewals are invoiced 30-days before renewal date. It is incumbent on our subscribers to pay their account prior to their renewal date to avoid cancellation of their account.

In the event of account cancellation, any loyalty or quantity discounts for these accounts would consequently be forfeit, and a new account would have to be established at the current subscription rates to restore service. This account restoration process may involve other disruptions, so we encourage everyone to use the advance notice we're provide to process subscription renewal payments on time.

For more information on Aspire's return policy, the makers of Act!, please click HERE.

Support Plans

Support Plans are non-refundable. Credits in whole or in part for paid service are available at our discretion, and will be judged on a case by case basis.

Hosting

A customer may cancel or suspend their service at any point during the term of their contract, but no refund will be provided for unused prepaid subscription time.

We generally do not refund or exchange in these circumstances

A customer may cancel or suspend their service at any point during the term of their contract, but no refund will be provided for unused prepaid subscription time.

• Just because you made a 'mistake' when ordering.
• Just because you changed your mind after ordering.
• The hardware or software you purchased did not meet your intended business use. Hogan Data never guarantees "fitness of use", as this determination is incumbent upon the customer to investigate.
• Refunds of technical support plans just because you never ended up needing support.